Version History
Here you can find the changelog of Cox since it was posted on our website on 2015-04-25.
The latest version is 3.43.0.1933 and it was updated on soft112.com on 26 March, 2024.
See below the changes in each version:
version 3.43.0.1933
posted on 2024-03-15
Enhancement: Updates to Chat
Other bug fixes and minor enhancements
version 3.42.0.1874
posted on 2024-01-22
Enhancements: Mobile Family Plan, Chat Support
Other bug fixes and minor enhancements
version 3.41.1.1846
posted on 2024-01-05
Enhancements: Multi-line discounts, Cox Mobile data plan change, Support updates, SmartHelp updates
Other bug fixes and minor enhancements
version 3.40.1.1718
posted on 2023-11-03
Enhancement: Notification Center, Enhancements to SmartHelp
Other bug fixes and minor enhancements
version 3.39.0.1603
posted on 2023-09-18
Enhancement: Enhancements to SmartHelp
Other bug fixes and minor enhancements
version 3.38.1.1547
posted on 2023-08-25
Enhancement: Updates to Transactions & Statements
Other bug fixes and minor enhancements
version 3.37.0.1448
posted on 2023-07-10
Enhancement: Cox Mobile Data Change Plan, Enhanced Messaging, Channel Line Up, Outage Enhancements
Other bug fixes and minor enhancements
version 3.36.1.1417
posted on 2023-06-22
Enhancement: Enhanced outage experience
Other bug fixes and minor enhancements
version 3.35.0.1364
posted on 2023-05-12
Enhancement: Enhanced messaging, payment confirmation updates, and payment options
Other bug fixes and minor enhancements
version 3.34.0.1323
posted on 2023-04-14
Enhancement: Easy Pay Updates, Personalized Embedded App Experiences
Other bug fixes and minor enhancements
version 3.33.1.1299
posted on 2023-03-24
Enhancement: SmartHelp
Other bug fixes and minor enhancements
version 3.23.0.851
posted on 2022-05-13
Minor enhancements & bug fixes.
version 3.22.0.827
posted on 2022-04-15
New - Track the delivery status of shipped equipment
Other bug fixes and minor enhancements
version 3.21.0.781
posted on 2022-02-21
Enhancement: Customers can now register natively within the app with their phone number or email address.
version 3.20.0.738
posted on 2022-01-21
Data usage details enhancements for eligible customers.
Minor enhancements & bug fixes.
version 3.19.1.715
posted on 2021-12-16
Enhancement: Updated Service Alerts.
Minor enhancements & bug fixes.
version 3.18.1.688
posted on 2021-11-23
Minor bug fixes.
version 3.18.0.684
posted on 2021-11-16
Enhancement: Updated service alerts.
Enhancement: Increased Easy Connect self-installation instruction support.
Minor enhancements & bug fixes.
version 3.17.0.604
posted on 2021-08-24
Minor enhancements and bug fixes.
version 3.16.0.549
posted on 2021-06-10
Enhancement - Updated messaging for service alerts.
Other minor enhancements and bug fixes.
version 3.15.1.542
posted on 2021-05-25
Enhancement - Service alerts are more accurate and up-to-date.
Other user experience improvements and minor enhancements.
version 3.14.0.500
posted on 2021-04-16
New - Manage your services more easily with "Change plan" links on all service detail pages.
New - Visits to Cox.com from the app are now much easier.
New - Confirmation numbers for one-time payments.
Additional minor enhancements and bug fixes.
version 3.13.0.447
posted on 2021-02-23
New - Cancel upcoming scheduled payments before their payment date in the Recent Activity section.
New - Use your saved credit or debit cards via auto-fill while adding a new card.
Enhancements - Streamlined troubleshooting and data usage support articles to link to app experiences.
Minor bug fixes and UX enhancements
version 3.12.0.438
posted on 2021-01-26
New: The updated data meter experience now has daily usage, overage details, notifications, and easier access to support.
Minor bug fixes and Accessibility enhancements.
version 3.11.0.404
posted on 2020-12-10
New: Enhanced security when adding or making a payment with a bank account
Minor enhancements to the chat experience
Additional bug fixes and experience enhancements
version 3.10.0.383
posted on 2020-10-30
New: A guided troubleshooting flow to help you resolve any service impacting issues or get support from Cox agents when needed
Bug fixes and minor enhancements
version 3.9.0.344
posted on 2020-09-29
New: Multi-factor authentication support allows for a more secure two-step login for enrolled customers.
Minor enhancements and fixes to improve your app experience.
version 3.8.0.317
posted on 2020-08-18
New: Skip directly to an agent for help in critical moments
New: Voice customers can manage their settings and features with a link in the Phone card
Enhancement: Updated Oliver’s look in the chat experience
Enhancement: Chat SDK Update for more stability while messaging agents
Bug fix: Fixed some sign in errors when using biometrics
version 3.7.0.277
posted on 2020-06-10
New: In-app modem and cable box reset flows help fix the most common service issues
Fix: Resolved an issue which affected biometric authentication
Fix: Resolved some device incompatibility issues with tablets
version 3.6.0.257
posted on 2020-05-12
New: Notifications related to network upgrade activities in your area.
Enhancement: Lowered the data usage alert threshold from 85% to 75%.
Additional bug fixes and minor enhancements.
version 3.5.0.250
posted on 2020-04-28
New: Get instant help from Oliver, the Cox Virtual Assistant, by messaging us in Support.
New: Added an alert when increased network traffic may impact Internet services in a neighborhood.
Enhancement: Enabled additional deep-links to keep users in the app experience.
Enhancement: UI updates to the Billing card.
Fix: Technician ETA for service appointments is now displaying correctly.
Bug fixes and minor enhancements.
version 3.4.0.230
posted on 2020-03-31
New: Users can now view and cancel their open service appointments natively or reschedule via an agent.
New: Pull to refresh functionality available on various screens so users can refresh data whenever needed.
Enhancement: Redirect for users without Cox Internet to add services when attempting to use the data usage widget.
Enhancement: Enabled additional in-app deep-links to keep users within the Cox app experience.
version 3.3.0.212
posted on 2020-03-05
New: Ability to add a data usage widget w/ dark mode support
New: Additional billing options for eligible customers
New: Message alerting users when exiting the app
Enhancement: Link for customers with eligible Cox gateways to manage their network settings
Enhancement: Updated change password rule requirements
Enhancement: Accessibility updates
Enhancement: Updated Chat SDK
Fix: The “Remember Me” checkbox now working as expected
Bug Fixes
version 3.2.0.181
posted on 2020-01-29
New: Users can now update and verify their primary email address in-app
New: Enhanced native app feedback flow
New: Service-aware support categories and search options
New: Bill statement PDF download enhancements
New: Notification to let users know when app connection has been lost with the network
New: Details about app and privacy policy added to App Settings
Enhancement: Critical app update notification capability
Enhancement: Accessibility fixes
version 3.1.1.142
posted on 2019-12-17
New Feature: Historical data usage and usage for multiple modems
New Feature: Reset link for modem and set top boxes.
New Feature: Enable/disable Face ID/Touch authentication in app settings.
New Feature: Accessibility Support number will allow customers with disabilities to directly connect with agents
Enhancement: Billing updates for payment restrictions.
Enhancement: In-app Messenger updates.
General: Number of minor enhancement and Accessibility fixes.
version 3.0.0.117
posted on 2019-11-19
Introducing the all-new Cox app! The Cox Mobile team listened to feedback and has created a rebuilt app experience that is faster, more stable and easier to use than ever.
The new version lets you easily
○ Message a Cox agent 24/7
○ Get support for your services and equipment
○ Manage and pay your bill now seamlessly within the app
○ View your service details
○ Access Cox's product apps to get the most of your services
version 2.39.0.766
posted on 2019-11-18
Maintenance: Android 10 OS updates.
Enhancement: Notification update for Voice Tools.
Enhancement: Notification update for TV Listings.
version 2.38.1.758
posted on 2019-08-28
Updates to the data usage meter.
version 2.38.0.755
posted on 2019-06-25
Maintenance - Chat SDK updated
Maintenance - Data Usage Widget enhancements
Maintenance - Updated the preview image for the Data Usage Widget
Fix - Analytics for Data Usage Widget
Fix - Updated outage alert message
Enhancement - Updates to the Contact Us page
version 2.23.0.537
posted on 2018-02-19
Added shortcut menu on app icon. Tap & hold the icon for quick access to My Bill, Support & Usage Meter (eligible users)
Added registration for Outage Notifications via SMS
Added a link to redirect users to updated support videos
Fixed the incorrect date on TV Listings details for accounts in different time zones
Updated “Usage as of” date on the data usage meter to be consistent with web My Account
Updated dashboard configuration settings to allow users to toggle on/off the service status card
version 2.10.2.1_1482167911346
posted on 2016-12-19
Multiple Modem support for data usage meter,Bug fixes and stability improvements
version 1.11
posted on 2011-04-05
Several fixes and updates